State Farm® Insurance Agent Ross Metcalf

"Thank you so much for your kind words Ellie! We're thrilled to hear that Ross provided you and your husband with such a positive experience. Trust and ease are incredibly important when it comes to insurance, and we're glad Ross was able to deliver on both. If you ever need anything else or have questions in the future, please don’t hesitate to reach out. We truly appreciate your business and look forward to working with you! "

"Thank you so much for your kind words, Tyrone! We're thrilled to hear that Lucas Krings provided you with such professional and understanding service during your switch. It's wonderful to know that he was able to brighten your day and make the process smooth and reassuring. We truly appreciate your recognition and look forward to assisting you with any future life or disability insurance needs. Thanks again for choosing us!"

"Thank you so much for your kind words! We're thrilled to hear that Luke provided you with efficient and thorough service, and that you found the right price and quality of insurance for your renters and auto insurance. We'll be sure to share your feedback with him. If you ever need assistance in the future, don't hesitate to reach out!"

"Thank you for sharing your experience. We want to clarify that while claims are typically handled through the 800 number to ensure specialized and timely service, our agents, including Ross, are always here to support and guide you throughout the process. We regret that you didn’t feel given the opportunity to hear how an agent can add value beyond simply directing you to the claims department. Please know that Ross and our entire team genuinely tried to assist you, but despite our sincere efforts, we were lectured and belittled on more than one occasion. We’re sorry that the service you received fell short of the experience we aim to provide. We appreciate your feedback as we continue to improve, and if you have any further concerns, please give us a call to discuss. "

"Thank you so much for your kind words! Our Agency is to delighted hear that Cara and was able to help you save $400 and make the switch such a smooth experience. We appreciate you and are here when you need us! If you need assistance with any other insurance needs we're always here to help!"

"Thank you so much for your kind words! We're thrilled to hear that Ross was able to provide you with responsive and dedicated support throughout your switch to the new auto and home policy. Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out."

"Thank you for sharing your experience! We're glad to hear that Travis was able to guide you through your auto insurance options and help you find the best coverage for you and your husband. If you ever need anything further, like life insurance or disability insurance, please let us know—we are here to help! We appreciate your trust in us!"

"Thank you so much for your kind words, Dana! We're thrilled to hear that Ross and the team were able to help you find the right coverage for your home, auto, and life insurance needs at an affordable price. Your satisfaction is our top priority, and we're here to assist you anytime in the future. Thanks again for choosing us!"

"Breana, thank you for sharing your experience! We're so glad Cara made the switch smooth and helped you secure the best quote without compromising your coverage. Your satisfaction is our top priority, and we’re here whenever you need us!"

"Nate, thank you so much for your kind words! We're thrilled to hear that Cara provided excellent service and helped you find great quotes for your home and auto insurance. It's wonderful to know she was able to assist with the refund process as well. We appreciate your trust in Ross Metcalf State Farm and look forward to continuing to support you with all your insurance needs!"

"Thank you so much for your fantastic review! We’re absolutely thrilled that Travis and the Ross Metcalf team could provide you with exceptional service and help you seamlessly bundle your auto and homeowners insurance. Remember, we’re here to assist with all your insurance needs—whether it’s life, disability, or anything else—to give you complete peace of mind whenever you need it. We truly appreciate your trust and look forward to supporting you every step of the way!"

"Thank you for taking the time to share your experience! We are pleased to hear that Ross and his team facilitated a seamless transition and provided you with a comprehensive review of your coverages. It’s encouraging to know that the meeting thoroughly addressed your questions and offered valuable insights into the current market for home, auto, life, and other insurance types, as well as future expectations. We truly appreciate your trust and remain committed to delivering exceptional service tailored to your needs."

"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience working with Ross and the team regarding your car insurance. Providing excellent communication and helping you find the best options to save money is always our top priority. We are here for any of your insurance needs: life, home, and disability as well! We truly appreciate your continued trust and look forward to supporting you in the future. Thanks again from all of us at Team Metcalf!"

"Thank you, Jason! We are thrilled to hear that Danny helped you get a great deal on your renters insurance, auto insurance and life insurance. We truly appreciate you choosing our team and taking the time to share you great experience. We are here to help in anyway we can! "

"Hi Jordan! Thank you so much for the kind words and thoughtful review! We are very pleased to hear Cara and the Ross Metcalf State Farm made your experience smooth, enjoyable and worthwhile. It means a lot to know we could help simplify the process and deliver real savings. We genuinely appreciate the opportunity to service you-and we're glad it showed! We are here to help whenever you need! Welcome to the Ross Metcalf State Farm Family! "

"Hi Jackie, Thank you for sharing your feedback. I apologize for the frustration and inconvenience you experienced while canceling your policies. This is not the level of service we strive to provide, and I regret that your interaction with our team did not reflect the care we aim to offer every customer. I understand how important it is for policy changes to be handled smoothly and your policies have been cancelled the date you replaced coverage. Please reach out to me directly with any further questions or concerns. "

"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Ross and the team were able to assist you in finding the right coverage for your home, auto, and umbrella policies while also reducing your overall costs. Your satisfaction is our top priority, and we appreciate your recommendation to others. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you and your family for years to come. Thanks again Jerod!"

"Thank you so much for the kind words! I’m glad to hear the communication and responsiveness met your expectations. It is a pleasure working with you for your car insurance and motorcycle insurance needs!"

"Thank you so much for your wonderful review! We're thrilled to hear you were provided with such exceptional service while setting up your home, auto, and life insurance policies. It's great to know that his professionalism and knowledge made the process smooth and stress-free for you and your family. We truly appreciate your recommendation and are grateful to have you as part of our community. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"

"Thank you for your wonderful review, Kurt! We're thrilled to hear that Dan provided you with great customer service and a quote that met your needs. We appreciate your feedback and look forward to serving you whenever you need. "

"Hi Theresa! Danny is outstanding, thank you so much for that feedback on your auto insurance! I'm so glad you had a great experience with us! It's wonderful to know that we could help answer all your questions and find the best deal for you. Thanks for recommending us! If you ever need anything else, feel free to reach out. - Ross Metcalf - State Farm Insurance Agent, Eagan, MN"

"Thank you so much for the fantastic review! We look forward to continuing to provide you with great service from our whole team! If there is anything else we can do for your insurance needs; home, auto, life, or disability we are here to help."

"Thank you so much for taking the time to share your wonderful experience with Ross Metcalf and our State Farm team! We are thrilled to hear that you had a positive experience, and that Ross was able to assist you with your insurance needs. At Ross Metcalf State Farm, we strive to provide exceptional service and support to all of our clients, and it’s feedback like yours that inspires us to keep doing our best. We’re glad that Ross was able to guide you through the process and ensure that you felt confident in your decisions regarding home, auto, and life insurance! If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re here for you! Thank you once again for your kind words! "

"Anne-Thank you for the great review! We are delighted to know you had a great experience with our State Farm office and work hard for every customer we have. Home Insurance, Auto, Insurance, Life, Insurance or disability we are here to help and work hard for you. Whenever you need any assistance in the future, please email, call or text us anytime! Thank you! -Ross Metcalf State Farm Agent "