State Farm® Insurance Agent Ross Metcalf
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephanie reis
January 14, 2025
5
out of
5
rating by Stephanie reis
"Positive Guy! Always willing to help, saved my family a lot of money over our current company even with a teenage (granddaughter) driver in the house! THANKS Ross and Team!!! Keep up the good work!"
Cara Nelson
January 9, 2025
5
out of
5
rating by Cara Nelson
"Ross and his team were able to help us in a bind when we received notice our carrier was no longer insuring houses after being insured with them for six plus years. Ross' team not only helped us get our home insured and our cars moved over, but also saved us over a thousand dollars with better coverage and better deductibles. Great team!!"
We responded:
"Thank you so much for taking the time to share your wonderful experience with Ross Metcalf and our State Farm team! We are thrilled to hear that you had a positive experience, and that Ross was able to assist you with your insurance needs. At Ross Metcalf State Farm, we strive to provide exceptional service and support to all of our clients, and it’s feedback like yours that inspires us to keep doing our best. We’re glad that Ross was able to guide you through the process and ensure that you felt confident in your decisions regarding home, auto, and life insurance! If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re here for you! Thank you once again for your kind words! "
Anne Metcalf
December 26, 2024
5
out of
5
rating by Anne Metcalf
"Works hard for every customer."
We responded:
"Anne-Thank you for the great review! We are delighted to know you had a great experience with our State Farm office and work hard for every customer we have. Home Insurance, Auto, Insurance, Life, Insurance or disability we are here to help and work hard for you. Whenever you need any assistance in the future, please email, call or text us anytime! Thank you! -Ross Metcalf State Farm Agent "
Skip Metcalf
December 18, 2024
5
out of
5
rating by Skip Metcalf
"Ross and his team do an outstanding job explaining all aspects of insurance. Price eaa great and they continue to provide great service."
We responded:
"Skip-Thank you for reviewing our State Farm office! We appreciate your feedback and look forward to helping with your home, auto, life and all insurance needs for years to come. Please call or text us whenever you need! "
Yas Alb
December 16, 2024
1
out of
5
rating by Yas Alb
"The worst agent I have ever worked with, he and his team messed up all my insurance documents and they lied about my payments even though I had the receipts. They let me start from scratch! terrible service!"
We responded:
"Hi Yasir, We appreciate any and all feed back. We attempted to contact you over 6 times regarding the information needed on your policies. My team and I work hard to ensure we help anywhere we can. You never returned our calls or responded to our emails. When you did respond it was too late, and you decided to switch agents at that time. Myself or my team would never and did not lie to you, we tried to help and we did not receive a response from you. We wish you the best."
Steve Michaud
November 27, 2024
5
out of
5
rating by Steve Michaud
"Staff all ways responds promptly. Payments for damages covered are prompt without difficulties. Price is a bit higher but quality and professionalism is worth it."
We responded:
"Thank you for reviewing us Steve! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs and provide you outstanding customer service."
Nikki Schlenvogt
November 26, 2024
5
out of
5
rating by Nikki Schlenvogt
"Ross was great to work with. Always responded quickly to my messages and was very informative. Very patient with me when I requested several quotes with different deductibles and did a great job."
We responded:
"We appreciate your review, Nikki! We are delighted to know you had a great experience with Ross and Danny finding a good solution for your auto insurance and recreational vehicle needs. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Heidi Cilley
October 12, 2024
5
out of
5
rating by Heidi Cilley
"Ross is an amazing Agent! He was quick to respond to me and had my quotes ready within a day. I’d recommend him as an agent!"
We responded:
"Thank you, Heidi! I'm glad to know you were happy with the quick response and the quotes provided. Your recommendation means a lot. If you need any further assistance, feel free to reach out anytime. - Ross Metcalf - State Farm Insurance Agent, Eagan, MN"
Elizabeth Sherry
October 11, 2024
5
out of
5
rating by Elizabeth Sherry
"They have always been incredibly responsive and easy to work with. Its nice to have an insurance company pick up the phone and be able to talk to a real person you know, or email a person and have a response very quickly."
We responded:
"Elizabeth, thank you for your wonderful review! I'm glad to know that our responsiveness and personal touch have made your experience with us so positive. It's important to us that you can easily reach a real person and get quick responses. We're always here to help with any of your insurance needs. - Ross Metcalf - State Farm Insurance Agent, Eagan, MN"
Dorothy Jean Williams
October 2, 2024
5
out of
5
rating by Dorothy Jean Williams
"This agency is great and they had never let me down not once. So polite and respectful in every aspect. I will surely recommend them to my family and friends. This is my go to angency."
We responded:
"Dorothy, Thank you so much for your kind words and for trusting our agency! We're glad to know that our team has consistently met your expectations with politeness and respect. Your recommendation to family and friends means a lot to us. We're always here to assist you with any of your insurance needs. - Ross Metcalf - State Farm Insurance Agent, Eagan, MN"
sai aravind
September 10, 2024
5
out of
5
rating by sai aravind
"So friendly service and easy throughout the process"
We responded:
"Sai, thank you for your kind review! I'm happy you found our service friendly and the process easy. If you need any further assistance, feel free to reach out. - Ross Metcalf - State Farm Insurance Agent, Eagan, MN"
Lynn Ellingboe
August 19, 2024
5
out of
5
rating by Lynn Ellingboe
"We have had State Farm Insurance on our cars and home for over 40 years and remain happy customers. Ross Metcalf and his staff continue to give us great service and always in a timely manner. Most recently we worked with Emma, who was terrific!"
We responded:
"Lynn, thank you for your loyalty over the past 40 years. I'm glad to hear that you continue to be satisfied with our service. Emma and the rest of our team strive to provide timely and excellent support. If you need anything in the future, we're here to help. - Ross Metcalf - State Farm Insurance Agent, Eagan, MN"
Carly Pederson
August 15, 2024
5
out of
5
rating by Carly Pederson
"Ross was great to work with! He found me the best deal and made the process so easy."
We responded:
"Hey Carly, I'm glad you had a great experience! Making the process easy and finding the best deal is what we aim for. If you ever need anything else, feel free to reach out! - Ross Metcalf - State Farm Insurance Agent, Eagan, MN"
Alicia Bonifas
July 26, 2024
5
out of
5
rating by Alicia Bonifas
"Ross was extremely helpful! He answered all my questions in a timely manner, searched out the best deal for us, and was very knowledgeable. He made it quick and painless to switch insurance! I would highly recommend Ross Metcalf!"
We responded:
"Hi Alicia! I'm so glad you had a great experience with us! It's wonderful to know that we could help answer all your questions and find the best deal for you. Thanks for recommending us! If you ever need anything else, feel free to reach out. - Ross Metcalf - State Farm Insurance Agent, Eagan, MN"
Richard Harlson
June 24, 2024
5
out of
5
rating by Richard Harlson
"Excellent experience. I would highly recommend this agency."
We responded:
"Richard, we are pleased to hear about your excellent experience with our agency! We are grateful for your recommendation and look forward to assisting you with all your insurance needs. Thank you for choosing us! Ross Metcalf - State Farm Insurance Agent, Eagan, MN"
Misty Chastain
June 18, 2024
5
out of
5
rating by Misty Chastain
"Honestly the best most helpful team I have ever seen! Highly recommend!"
We responded:
"Misty, your recommendation means a lot to us! I'm pleased to hear that our team was the best and most helpful for you. We're grateful for your trust and look forward to assisting you with all your insurance needs in the future! - Ross Metcalf - State Farm Insurance Agent, Eagan, MN"
Alexa Fagerness
June 8, 2024
5
out of
5
rating by Alexa Fagerness
"I'm paying under $50 a month for car insurance while other places were quoting me $200+! What else is there to say?"
We responded:
"Alexa, your review has us ecstatic! We're pleased to have provided you with affordable car insurance that fits your budget. Our team is grateful for your positive feedback and is here for any future insurance needs you may have. Ross Metcalf - State Farm Insurance Agent, Eagan, MN"
Marie Kurle
June 7, 2024
5
out of
5
rating by Marie Kurle
"Great service, super friendly staff and saved me a ton of money on my policies! Highly recommend this office and company."
We responded:
"Marie, we're thrilled to hear you had a great experience at our office! We're pleased to have saved you money on your policies and are grateful for your recommendation. Our friendly staff is always here to help you with any insurance needs. Ross Metcalf - State Farm Insurance Agent, Eagan, MN"
Sean Cory
June 6, 2024
5
out of
5
rating by Sean Cory
"Easy to work with and setup our home and auto policies, price competitive to the market. Highly recommend!"
We responded:
"Sean, we're pleased to have helped you set up your home and auto policies, at a price you love! We're grateful for your recommendation and look forward to assisting you further with any insurance needs! Thank you for choosing our team! - Ross Metcalf - State Farm Insurance Agent, Eagan, MN"
Zak Milton
May 31, 2024
5
out of
5
rating by Zak Milton
"Fantastic, great rates very personable, saved me $$$. Highly recommend"
We responded:
"Zak, I'm thrilled you found our rates fantastic and that I could save you money! I'm pleased you had a great experience and appreciate your recommendation. If you ever need assistance in the future, feel free to reach out. Ross Metcalf - State Farm Insurance Agent, Eagan, MN"
Carter Melsha
May 30, 2024
5
out of
5
rating by Carter Melsha
"Danny was a great help at finding me the right policy I needed and at working to get me the lowest price. Getting renters insurance for the first time (or my own insurance for anything) isn’t daunting but does bring up a lot of questions, which Danny has answered and is still there, like a well-liked and reliable person who lives nearby me. I think if there was a more concise way to say that it would make for a great slogan."
We responded:
"Carter, we're thrilled you found the right renters insurance policy with us! Danny is dedicated to providing top-notch service and we're pleased he could assist you with all your questions. If you ever need further assistance or have more questions, feel free to reach out anytime! - Ross Metcalf - State Farm Insurance Agent, Eagan, MN"
Hassan Shouman
April 23, 2024
5
out of
5
rating by Hassan Shouman
"Ross and Lucas were great to work with when providing me with renters and auto insurance. The process was a breeze from the initial quote to getting me setup for coverage. They beat their competitor on price and coverage. I would recommend them to anyone looking for new insurance!"
We responded:
"Hassan, thank you so much for sharing your wonderful experience with Lucas and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer. - Ross Metcalf - State Farm Insurance Agent"
Courtney Conk
April 17, 2024
5
out of
5
rating by Courtney Conk
"They are always there when I call, and even happy to answer my stupid questions. It's good to know I have support during lifes' most stressful moments! Highly recommend!"
We responded:
"Courtney, It's wonderful to hear that you've had such positive experiences with our office! Having a supportive team to rely on during life's stressful moments can make all the difference. Thank you for recommending Ross Metcalf Agency, and if you ever have more questions or need assistance in the future, don't hesitate to reach out."
michael yang
April 10, 2024
5
out of
5
rating by michael yang
"Long time customer. Great auto and renters insurance. Just added home owners insurance. If anyone's looking for any of these Statefarms the way to go."
We responded:
"Thank you for the five stars, Michael! And thank you for trusting us with your auto, renters, and home insurance policies. - Ross Metcalf - State Farm Insurance Agent, Eagan, MN"
Erica Mahmood
March 10, 2024
5
out of
5
rating by Erica Mahmood
"Super knowledgeable and helpful! Great agency!"
We responded:
"Erica, we are thrilled to hear that you found our agency super knowledgeable and helpful! Providing great service is our top priority, and we are grateful for your kind words. Thank you for choosing us to assist you with your insurance needs. Ross Metcalf - State Farm Insurance Agent, Eagan, MN"